- We want you to be happy with your purchase so we offer the option to exchange your order if you notify us via email same day as receipt. If you wish to return a faulty product we will repair, exchange or refund the original purchase.
- All items are quality checked prior to shipment. Please note that due to the handmade nature of our designs, each piece is unique. There may be slight colour variations in hand dyed chain styles, and our pieces are designed to naturally tarnish with age. There are ways to reduce tarnish so please contact us with any questions at email@example.com
- Crystal items are delicate and should be handled with care. All items come with a care card so please retain this.